Data processing notice - bike availability request
This notice covers the form used to ask MYCYCLE to contact you about the availability of a specific bike.
Version: 23 August 2026 [email protected]Data controller
The controller is GEMYNY SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Kalwaryjska 29, 30-504 Kraków, Poland, NIP 6762623754.
For data protection matters, contact [email protected].
Data, purposes and legal basis
To handle the availability request, we process your name, phone number, optional email, selected bike, city, preferred date, language and source page URL.
The legal basis is GDPR Article 6(1)(b): steps taken at your request before a possible contract. Name, phone and date are necessary to handle the request; email is optional.
Marketing is separate
We send commercial information by email or by phone/SMS only under one voluntary consent covering the stated channels. Refusing marketing consent does not affect your availability request.
You may withdraw consent at any time by emailing [email protected]. Withdrawal does not affect the lawfulness of earlier processing.
Recipients and international transfers
Authorised staff and providers of hosting, CRM, IT support, email and SMS services may receive data only as needed to provide their services.
If a provider processes data outside the EEA, we use the legal basis and safeguards required by GDPR, including an adequacy decision or Standard Contractual Clauses.
Retention
We retain request data for up to 90 days after the preferred rental date, unless a rental begins or longer storage is necessary to establish, exercise or defend legal claims.
Marketing data is used until consent is withdrawn. We retain the grant and withdrawal history in a durable compliance register to prove its wording and respect your decision.
Your rights
You may request access, rectification, erasure, restriction, portability, withdrawal of consent and object to direct marketing.
You may lodge a complaint with the President of the Polish Personal Data Protection Office. This form does not use solely automated decisions or profiling.
Age
The form is intended for adults. A minor should contact us through a parent or legal guardian.